Frequently Asked Questions

How much is the delivery cost?

Delivery is free anywhere within South Africa.

How long does delivery take?

2-3 business days

Can I collect my order?

No, our stock is held at the Jansport warehouse in Durban and is drop shipped directly to your door.

Can I exchange or return my purchase?

Yes, if you are unsatisfied for any reason, simply return your merchandise within 7 days of purchase, provided it has not been damaged, altered or used. Final Clearance items are not eligible for returns.

Which Jansport backpack is suitable for Grade 1 - 3?

For younger students in junior primary and nursery school, we recommend the Superbreak backpack and Cross Town backpacks. These bags are designed with a compact size, ensuring they are comfortable for little shoulders to carry. They are perfect for carrying essentials like notebooks, pencils, and other small items.

Are the Superbreak and Cross Town backpacks suitable for travel purposes?

Yes, absolutely! The Superbreak and Cross Town backpacks are versatile and make great travel companions. Their size is convenient for day trips or family vacations, providing enough space for essentials without being overly bulky.

Can these backpacks be used as PE bags?

Yes, both the Superbreak and Cross Town backpacks are excellent choices for PE (Physical Education) bags. Their compact design allows for easy storage of gym clothes, shoes, and other necessary items for school sports activities.

Which Jansport backpacks are recommended for upper primary school, high school, and university students?

For older students, we suggest the larger backpack options such as the Big Student Backpack and Main Campus backpacks. These backpacks offer more storage space for textbooks, notebooks, and additional school supplies. Both the Big Student Backpack and Main Campus backpacks feature dedicated laptop compartments. This ensures that your electronic devices are securely stored and easily accessible, making these backpacks perfect for students who need to carry their laptops or tablets to school.

What if I prefer a wheeled bag for less strain on my back?

If you're looking for a backpack that puts less strain on your back, we recommend the Driver 8 bags. These backpacks come with wheels, allowing you to easily roll them instead of carrying the load on your shoulders. The Driver 8 bags are a great choice for those who have to navigate through crowded hallways or cover longer distances.

Remember, the ideal Jansport backpack depends on your specific needs and preferences. Whether you're a primary school student, a high schooler, or a university student, Jansport has a backpack designed to meet your requirements.

Do Jansport bags provide posture support or ergonomic features?

Jansport understands the importance of ergonomic design and the need for proper posture support, especially for students who carry backpacks throughout the day. Our backpacks are crafted with careful consideration for ergonomic features to promote comfort and reduce strain on the back and shoulders.

What ergonomic features are included in Jansport backpacks?

Jansport backpacks are designed with padded shoulder straps and back panels to provide cushioning and support. The ergonomic design helps distribute the weight evenly, reducing the impact on the wearer's back. Additionally, the adjustable straps allow for a customized fit, ensuring optimal comfort for individuals of varying sizes.

Youtube videos

Driver 8 JanSport Pack Review: Driver 8 - YouTube

Superbreak JanSport Pack Review: SuperBreak - YouTube

Big Student JanSport Pack Review: Big Student - YouTube

Main Campus JanSport Pack Review: Main Campus - YouTube

Cross Town JanSport Pack Review: Cross Town - YouTube